I have tried to include as many answers as possible on the FAQ's page here. Please take a look there before contacting me. If you still have a question please contact me (see below) and I will get back to you as soon as possible.
TO ENQUIRE OR PLACE AN ORDER:
You can contact me via the form on this page (below), email me direct: email@example.com or you can Inbox me via the Facebook page - Sparkle with Emily (here).
Any of the above methods of contact are absolutely fine and I go through them at the same time, so pick whichever is easier for you! I would prefer if customers could try to avoid contacting me via multiple methods at the same time as it may cause confusion with your order. Please note: I do not use Instagram's direct message feature so please do not use Instagram as a contact method, (as it's not monitored, I will not see your message). I do receive a large volume of enquiries daily, but I promise to reply to your enquiry as soon as possible.
As everything is handmade to order for each individual customer, prices will vary depending on the item, design, colour scheme and type of crystal used. It's important that you provide as much detail in your enquiry as possible, so I can give you accurate information.
When enquiring please include:
- YOUR REQUEST,
Phone case, Converse, Fiat 500 Key Cover, etc.
(Please note: If you would like a quote for a unique item, such as sending in your own key/case to be crystallised, please contact me directly, including a photo of the item so I can give you accurate information).
- YOUR CHOSEN COLOUR SCHEME/DESIGN,
E.g. a design you have already seen in my photos, a new design idea, changes to an existing design, etc.
(Please note: If you would like the same design/similar to one you have seen in my photos, contacting me directly and attaching a photo to your email/message would be appreciated. If not, please describe the design you have seen in as much detail as possible).
- WHETHER YOU WOULD LIKE SWAROVSKI, RHINESTONES OR A MIXTURE,
If you have a preference please include this in your enquiry. If you attach a photo along with your enquiry, I will quote you for that design as it is on the photo. If an alternative crystal is available, this will also be included.
- WHERE YOU WOULD LIKE YOUR ORDER SHIPPING TO,
UK OR ABROAD?
(Please note: If outside of the UK please include your location).
I look forward receiving your enquiry!
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